Privacy Policy for novalixerya.com

Your privacy matters to us. We explain what data we collect, how it’s used, and your rights under Canadian law.

Information We Collect

We only collect necessary personal information and safeguard it according to regulations.

• Names and contact details when you fill out online forms or communicate with our team.
• Technical data such as IP address, browser type, and device identifiers captured for analytics.
• Usage data including pages visited, duration on site, and navigation patterns for improvement.
• Your communication preferences and consents, as managed within site settings.

How We Use Information

We use your information only for purposes you consent to and within the legal framework.

• To provide requested services, answer questions, and communicate about our offerings.
• To monitor and enhance website performance, user experience, and accessibility.
• For internal research and analysis, using anonymized, aggregated data only.
• To ensure our processes comply with Canadian privacy and security standards.

Legal Basis Under Canadian Law

We operate under Canada’s PIPEDA and applicable provincial regulations.

Our data collection and processing is grounded in your explicit consent, legitimate business operations, and legal obligations under federal and provincial privacy statutes.

Sharing Your Information

We do not sell your data and only share as needed for core operations or legal compliance.

• Third-party service providers for secure hosting, analytics, and customer support, with contractual safeguards.
• With regulators or authorities when required by law, order, or regulatory request.
• In connection with a business transfer, merger, or acquisition with prior notification.

Data Security

We commit to administrative, technical, and physical measures to protect your personal information. Only authorized team members can access sensitive data, and encryption is used for transfer and storage where appropriate.

Your Rights

Canadian law gives you rights to control personal information.

• Ask for details or a copy of your stored personal data at any time.
• Request correction of inaccurate, outdated, or incomplete information.
• Withdraw your consent regarding processing or use of your data.
• Request deletion of your personal data, subject to legal or operational limits.

Cookie Use

Our website uses cookies to deliver an optimized experience. See our cookie policy for more information about types and controls.

View Cookie Policy View Cookie Policy

Contact Us

Contact us with any privacy concerns, access requests, or questions about your rights.

Changes to This Policy

We may update this privacy policy. Changes take effect once posted here and are indicated by the updated date below.